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Legendary Customer Service
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Legendary Customer Service

Price AU: $1,995.00 (Inc GST AU $2,194.50)

Legendary Customer Service Training Video Set of 6

PART 1: The Can Do Person.
PART 2: The Cycle of Service.
PART 3: The Customer Driven Person.
PART 4: Handling The Irate Customer.
PART 5: Complaint Marketing.
PART 6: Using The Telephone.

This six part customer service training DVD set inspired by Graeme Alford, one of Australia's foremost experts on customer service and how to create a can do personality.

This training package has been adapted from Graeme's one day "Creating Legendary Service Performers' workshops".

Buy single titles or as a full set.

Other products:
Short white collar Customer Service Training DVD

Part  4 - Handling the Irate Customer Part 4 - Handling the Irate Customer

Part 6 - Using the Telephone Part 6 - Using the Telephone

Part 1 - The "Can Do Person" Part 1 - The "Can Do Person"

Part 2 - The Cycle of Service Part 2 - The Cycle of Service

Part 3 - The Customer Driven Person Part 3 - The Customer Driven Person

Part 5 - Complaint Marketing Part 5 - Complaint Marketing



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