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Retail Selling Skills

Price AU: $1,695.00 (Inc GST AU $1,864.50)
Individual modules available $129 ex GST each

This 24 part sales training package has been produced specifically for the retail industry, designed to motivate your staff towards improving selling skills and better customer relationships.

Jammed packed with information and ideas, each module is a 3-4 minute nugget of gold dealing with the various aspects of the retail floor.

Not just a DVD! Complete with a trainer's guide CD, including discussion questions and activities, this retail sales training program is perfect for:
  • sales meeting topics

  • training new staff

  • refreshers for existing staff

This is one series that will pay for itself over and over again!
Body Language View Title Body Language
Caring for the Customer View Title Caring for the Customer
Closing the Sale View Title Closing the Sale
Dealing with Aggressive Behaviour View Title Dealing with Aggressive Behaviour
Dealing with Difficult Customers View Title Dealing with Difficult Customers
Demonstration Skills View Title Demonstration Skills
Goal Setting View Title Goal Setting
Greeting the Customer View Title Greeting the Customer
Handling Objections View Title Handling Objections
Introduction to Qualifying View Title Introduction to Qualifying
Maximising the Telephone View Title Maximising the Telephone
Preventing Retail Theft View Title Preventing Retail Theft
Qualifying the Customer View Title Qualifying the Customer
Qualifying - What's in it for Me? View Title Qualifying - What's in it for Me?
Questioning the Objection View Title Questioning the Objection
Remember Me? View Title Remember Me?
Selling Add Ons View Title Selling Add Ons
The Can Do Person View Title The Can Do Person
The Importance of Listening View Title The Importance of Listening
The Importance of Qualifying View Title The Importance of Qualifying
The Importance of the Demonstration View Title The Importance of the Demonstration
The Most Important Profession on Earth View Title The Most Important Profession on Earth
The Power of Questioning View Title The Power of Questioning
Using the Telephone View Title Using the Telephone
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