Introduction to Qualifying

Price AU: $129.00 (Inc GST AU $141.90) Duration: 3 mins

In today's marketplace where there is a huge range of similar products, which are competitively priced, prospective customers are often confused by the many choices available to them.

So they need sales people they can trust to assist them in making choices that satisfy their needs.

Qualifying and identifying the customer's needs are essential components in the sales process, and can lead to a more successful outcome.

This training DVD features:

• The importance of questions


• What information should be ascertained


• Active listening and watching for body language


• Building rapport

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