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If you would prefer to order over the phone, please call us on
(03) 9761 2555.
If you would prefer to order over the phone, please call us on(03) 9761 2555.
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(03) 9761 2555
info@channel1.com.au
...I was also personally very impressed with the service at Channel 1 - the turn-around time, and help in purchasing a product that met our budget. I highly recommend Channel1!
Alison Young, Safety & Environment Information & Policy Manager
Alison Young, Safety & Environment Information & Policy Manager
AGL
I would definitely recommend Channel 1 for the ease and professionalism of service and the reasonable cost of their product.
Katie Meadows, Human Resources
Katie Meadows, Human Resources
HY-LINE AUSTRALIA
Thanks for all the excellent service you have given my business and thanks Channel 1 for providing an effective training tool
Shawn Benson, Retail Operations Manager
Shawn Benson, Retail Operations Manager
KINGSFORD TIMBER GROUP
...they have excellent content that most of us can relate to and they are contemporary and Australian.
Mick Peterson, Consultant
Mick Peterson, Consultant
MICK PETERSON WHS
Your Phone Manner
Price AU: $129.00 (Inc GST AU $141.90) Duration: 4 minsThe ability to listen is one of the most important skills in communication.
This is especially so when talking to customers on the telephone.
In this training DVD, viewers will learn several strategies that can be applied for improved listening skills, such as:
- Staying focussed
- Asking Questions
- Paraphrasing
- Not interrupting
- Using body language
- Taking notes
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