You Are The Organisation
Price AU: $129.00 (Inc GST AU $141.90) Duration: 5 minsNo matter what part of the process your job contributes to, when you come in contact with your company's customers, you will get many moments to affect the customer's perception of your company.
With the aid of a scenario, this training DVD highlights the importance of customer perception, and how your ability to provide excellent customer service can impact on their feelings towards your organisation.
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